Privacy Policy

The Personal Data Protection Policy will apply to the entire database or files that contain
This Personal Data Protection Policy regulates the collection, storage, use, circulation and deletion of personal data by Luisa Soto Jewelry , to its active and potential clients, providing tools that guarantee the authenticity, confidentiality, protection and integrity of the information.

This Policy is structured following the mandates of the Political Constitution and the provisions contained in articles 15 and Law 1581 of 2012 and their Regulatory Decrees.

LUISA SOTO JOYERIA will keep in mind that personal data are the property of the people to whom they refer and that only they can decide on it and, therefore, will use said data only for the purposes for which it is duly empowered. within its corporate purpose, respecting in any case the current regulations on the Protection of Personal Data.

  • It has been structured considering all LUISA SOTO JOYERIA processes, according to its corporate purpose, with the purpose that it is known, implemented and fulfilled by all its personnel, including third parties, who must carry out some treatment of the personal data collected by it.

LUISA SOTO JOYERIA, Company with address at Kilometer 1 via a Armenia, Altavista C:14 Pereira Risaralda (Colombia)

LUISA SOTO JOYERIA incorporates in all its actions respect for the protection of personal data and, therefore, will be governed by the following principles:

• Principle of Legality regarding Data Processing:Data processing is a regulated activity that must be subject to the provisions of Law 1581 of 2012 and its regulatory decrees.

• Principle of Purpose:The treatment must obey a legitimate purpose in accordance with the Political Constitution and the law, which must be informed to the Holder.

• Principle of Freedom:The treatment can only be exercised with the prior, express and informed consent of the Holder. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial mandate that relieves consent.

• Principle of Truthfulness or Quality:The information subject to treatment must be truthful, complete, exact, updated, verifiable and understandable. The processing of partial, incomplete, fractioned or misleading data is prohibited.

• Principle of Transparency:In the treatment, the right of the Holder to obtain from the Responsible for said treatment or the Person in charge, at any time and without restrictions, information about the existence of data concerning him or her must be guaranteed.

• Principle of Access and Restricted Circulation:The processing of personal data may only be carried out by persons authorized by the Holder and/or provided for in the Law. Personal data, except for public information, may not be available on the Internet or other means of disclosure or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties in accordance with the aforementioned law.

• Security Principle:The information subject to treatment by the Data Controller is handled by adopting all necessary security measures to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access.

• Principle of Confidentiality:All persons involved in the treatment of THE COMPANY's database are obliged to guarantee the reservation of the information, even after the end of their relationship with any of the tasks that the treatment comprises, being able only carry out supply or communication of personal data when this corresponds to the development of the activities authorized in the Law and in the terms of the same.
LUISA SOTO JOYERIA will request authorization for the processing of personal data by any means that allows it to be used
Personal data is part of the organized set of personal data that is the object of treatment, necessary for a person to interact with others or with a company
When you access our website we collect information, about the websites you visit, search terms and information on how you interact with them.

Holders of personal data have the following rights:

• Know, update and rectify your data in front of those responsible or in charge of the treatment. This right will be exercised among others against partial, inaccurate, incomplete, misleading data, or those whose treatment is expressly prohibited or has not been authorized.
  • Revoke the authorization of the data when in the Treatment the constitutional and legal principles, rights and guarantees are not respected.

Free access to the Personal Data that have been provided.

The operations that constitute the processing of personal data by LUISA SOTO JOYERIA, as responsible or in charge of the same, will be for the proper development of its commercial activities and strengthening of relationships with third parties.
It collects, collects, stores and uses data of natural persons, with whom it has or has had information such as:contractors, employees, clients, distributors, potential clients, debtors, for the following purposes:
Give treatment and response to requests, complaints, claims, quality of service, suggestions and/or congratulations.
Conduct market research on acquisition habits for analysis and internal use
Carry out user satisfaction surveys and/or other types of surveys.
Send messages with product content, campaigns, notifications, information on promotions and discounts, via email and/or text messages to the mobile phone.
Transfer the information collected to different areas of the company, inside and outside the country, when necessary, for the development of the company (collections, collections, advertising campaigns, among others)
Other activities similar to those mentioned above, which constitute a need for the development of the company